Pat Chapman's Curry Club
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Our Terms and Conditions

 

Our Information Pack:

It consists of the fully detailed itinerary, route details, local accommodation from b&b to best hotels, local facilities, and leisure attractions around the area. This is posted to all bookers, using Royal Mail.  However, please read this before you book.

What Do We Need From You:

Please ensure we have your full postal address, phone number, mobile number and email address. Remember to advise us if anything changes.

Where Is It:

One to One Courses are held at our Curry Club Office and kitchen in Haslemere, Surrey. Saturday Morning Group Courses are held at  Grayshott, Surrey. We email bookers route information a few days prior to the date. 

Arrival:

One to One Courses: The doors open at 09.50m. Please arrive by 10am. We will have coffee and tea with biscuits waiting for you. There is free parking on site. If you are going to be late (even a little late, please telephone 01428 658327. Providing you ring to advise us how late you will be, we will do our very best to fit your course into the time slot. If we do over-run to achieve this and we are available to do so, we will require an additional sum of £40.00 per hour (or part thereof). Saturday Morning Group Courses:  Doors open at 9.45am. If you arrive early there are several coffee shops and cafes in the town.

What to Bring:

Just wear comfortable casual clothes. One to One Courses: You'll be on your feet, so trainers would be best.

Guests and Children:

One to One Courses: The price quoted is for one person.  Most people like to bring a friend/partner and there is no increase in the price if you wish to do this. You may wish to bring a third person. Space is limited and the course is no longer one-to-one, but we can and do offer this option, and we supply more food for your tastings and takeaway. Our charge for this is an extra £75 for the third person. It impractical to go beyond three persons. There is no provision for non-paying guests. A child over the age of 11 is very welcome, providing he or she is really keen on cooking. However, it is quite hard work for such a young age. If you wish to bring a child over 11 as your guest, please advise us. We regret we have no facilities for children to attend as non-participators, nor for any child under the age of 11.   Saturday Morning Group Courses:  The price quoted is for one person.  If you wish to bring a friend(s), please ring or email to check and subject to availability we will charge the rate stated per person.  There is no provision for non-paying guests.  The Group Course is unsuitable for young children.

Takeaway:

One to One Courses: If you bring suitable takeaway containers, you are welcome to take away all the food that you make during your Cookery Course. The best containers are plastic lidded microwavable Tupperware-style, at around 1 litre size and you'll need eight of these. We do stock plastic food containers, priced at £2.00 each. It is a good idea to bring a chill box or bag to hold everything safetly in the car, to prevent spillages. Saturday Morning Group Courses:  You get a tasting so there is no takeaway.

Books and Equipment:

Clients have asked whether they can purchase items as used on the course. So, by popular demand, we offer a wide selection of spices, daba trays (spice containers), cooking equipment and cookery books. We accept Debit and Credit Cards.

Accomodation:

There are several good places to stay at various price points.  Details are in our info pack (see above).

Cancellation Policy:

29 Days Notice or More:

Direct Bookings: If you have booked directly with us and want to cancel outright. We will make a fund on the Credit or Debit account for which the booking was paid, if we are notified by 29 days prior by email or Royal Mail. However, we will have to make an administration charge of £20.00.

Activity Company Bookings: If you purchased your vouchers via an Activity Company and wish to cancel outright, you must deal with the company for a refund, at least 29 days prior to the booking. We will abide by their decision. We require notification of your intentions by email or Royal Mail.

28 Days Notice or Less:

Direct Bookings: If you have booked directly with us, we regret that we cannot make a refund.

Change of Date:

If you need to change your date, please deal directly with Pat Chapman, and providing that you notify Pat with more than 48 hours noticer, we will agree a new date with no Administration Charge. In the unlikley event that we have to ask you to change the date, we will offer a small compensation in the form of goods.

Between 24 and 48 Hours Notice - We reserve the right to make an Administration Charge of £20.00. Payable to The Curry Club by Credit or Debit Card, then we will agree a new date.

24 Hours Notice or Less:

Less than 24 Hours - Administration Charge of £20.00.

Notification on the Day - We regret your entire fee will be non-refundable.

Non-Payment:

If you book directly with us, we require full payment at that time. If your booking is via an Activity Company, the first we know that you have booked, is when you contact us. We can only invoice them at that point. Payment can take several weeks. In the unlikely event that the Activity Company concerned ceases to trade before we are paid, our contract with you is void. However, if you paid by Debit or Credit Card, this is recoverable from your card company. Should you wish to pay us directly, we will be happy to do the course with you.

Refunds:

If your course was booked directly with us and paid by Debit or Credit Card, we will make your refund via the Debit/Credit Card used. If your course was booked directly with us paid by Cheque or Cash, we will make your refund by cheque. If your course was booked through an Activity Company, you must deal with them directly.

Click Here  - All Cookery Courses

Click Here  - To Book a Half Day Indian Cookery Course

Click Here  - To Book a Full Day Indian Cookery Course

 

 

 

Saturday Morning Cookery Class

Please read this information carefully. It is sent to all course attendees.

(We reserve the right to make minor changes to detail to the course itself)

 

What To Bring:

Please bring your Activity Voucher (if you have one), or your confirmation letter. Wear comfortable casual clothes.

Guests and Children:

This class is a group class, maximum size 18. If you wish to bring a guest(s) with you, we will charge you £75.00 per guest(s). There is no limit to the number of guest(s) that you can bring, providing that we have space. Please notify us at the earliest opportunity if you wish to bring a guest(s) and we will advise whether we have the space. A child over the age of 11 would be acceptable, providing they are really keen on cooking, (it is quite hard work for such a young age). If you wish to bring a child over 11, as your guest(s), please advise. We regret we have no facilities for guest(s) or children to attend as non-participators, nor for any children under 11.

The Class:

Whilst the class will always be c3 hours, we reserve the right to change small details of the class if required. We have books and items as used in the class for sale and we accept credit/debit cards. The class is not hands-on. If you would like a 'One-To-One Cookery Course' with just yourself and one guest of your choice, you can upgrade by ringing Pat or Dominique on 01428 658327, at the earliest opportunity.

Where is the Class Held:

At a local venue near Hindhead, Surrey.

Arrival Time:

Start time is 10am. Finish time is around 1pm. Please arrive promptly. Doors open at 9.45am. There is ample, free parking on site. We regret we cannot open earlier because we have to set up. If you likely to be late, please telephone 07912 947 131. Out of courtesy to the group we will try to start on time.

How to Get to the Class:

Attendees are sent full details of the route by road and rail.

What if I Arrive Early:

Attendees are sent full details of where they can get breakfast nearby.

Accomodation:

There are several good places to stay nearby at various price points. Attendees are sent full details.

What if my Voucher is Out of Date:

If your class was booked directly with us, please ring Pat Chapman on 01428 658327 or email on pat@patchapman.co.uk We reserve the right to make a supplementary charge to extend a voucher. If you purchased your voucher via an Activity Company, you must telephone them.

What if I Need to Change the Date:

More that 28 Days Notice: If we are notified by email or Royal Mail, we will agree a new date at no charge.

Between 27 and 15 Days Notice: If we are notified by email or Royal Mail, we will agree a new date and if we can resell your place(s) there will be no charge. If we cannot, we will make a £30 per person charge and then agree to a new date.

14 Days or Less: If we are notified by email or Royal Mail, we regret we cannot offer a refund, or date change.

No Attendance on the Day:

We regret no refunds.

Cancellation Policy:

In the highly unlikely event that we have to ask you to change date, we will offer your a further date and give you a small compensation, (in the form of goods), or you can have a full refund.

29 Days Notice or More: If your class was booked directly with us and want to cancel outright, we will make a refund on the credit/debit card for which the booking was paid. We will make an administration fee of 20% for this. If you have booked via an Activity Company and wish to cancel outright, you must telephone them. We will need notification of your intentions by email or Royal Mail.

28 Days Notice or Less: If you have booked directly with us, we regret we cannot offer a refund.

Refunds:

If your class was booked directly with us and paid by credit/debit card, we will make a refund via that credit/debit card. If your class was booked directly with us and paid by cheque or cash, we will make a refund by cheque. We will make a £10.00 administration charge for all refunds. If your class was booked via an Activity Company, you must telephone them.

 

Terms & Conditions

1. Introduction

1.1. You will be able to access most of this website without registering your details with us. Other areas are only open to you if you register.

1.2. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. We may revise these terms and conditions at any time, by updating this posting. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.

2. Ordering Procedure

2.1. You are deemed to place an order with us by ordering via our online checkout process. As part of the checkout process, you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2. Our acceptance of an order takes place when the order is despatched to you. We will send you a despatch confirmation by email. Unless we have notified you that we do not accept your order, or you have cancelled your order, the purchase contract will be made even if your payment has been processed immediately.

2.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

3. Pricing

3.1 VAT is included in your price, where appropriate. It is zero-rated on books and food.

3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown on this Website.

3.3 International carriage will be quoted at time of order.

4. Cancellation and Returns Policy

4.1 If you wish to cancel your order:
(a) you can notify us by email to pat@patchapman.co.uk before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us (see clause 4.2).

4.2 You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund or exchange (excluding made to measure clothing). The cost of returning goods to us shall be borne by you.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the event that the product has been used, damaged, or to any products that we have made or customised specifically for you. The provisions of this clause do not affect your statutory rights.

5. Licence

5.1 You are permitted to print and download extracts from this website for your own use only on the following basis:
(a) no documents or related graphics are modified in any way;
(b) no graphics are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.

5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including photographs and graphical images) are owned by us or our licensors. For the purposes ony use of extracts from this website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of these terms and conditions, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts.

5.3 No part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

5.4 Any rights not expressly granted in these terms are reserved.
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6. Service Access

6.1 We endeavour to ensure that this website is available 24 hours a day. However, we will not be liable if for any reason it is unavailable at any time or for any period.

6.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

7. Visitor Material and Conduct

7.1 Other than personally identifiable information, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all other things embodied therein for any and all commercial or non-commercial purposes.

7.2 You are prohibited from posting or transmitting to or from this website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

7.3 You may not misuse the website (including, without limitation, by hacking).

7.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.

8. Links to and from other websites

8.1 Links to third party websites are provided solely for your convenience. If you use these links, you leave this website. We do not control and are not responsible for these websites or their content or availability. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

8.2 If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page, and subject to the following conditions:
(a) you do not in any way imply that we are endorsing any products or services other than our own;
(b) you do not misrepresent your relationship with us nor present any other false information about us;
(c) you do not use any Pat Chapman's Curry Club trade marks without our express written permission;
(d) you do not link from a website that is not owned by you; and
(e) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.

8.3 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.

9. Privacy Policy

Pat Chapman's Curry Club is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

When you visit, register or order products or services on our website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. Incoming calls may be recorded and monitored to maintain customer service standards and to assist staff training. Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Where you have so consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

The information you provide to us may be accessed by or given to third parties, some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. Countries outside the European Economic Area do not always have strong data protection laws. We will, however, always take steps to ensure that your information is used by third parties in accordance with this policy.

Where you have consented when providing us with your details, we may also allow other companies in our group to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.

If our business should enter into a joint venture with, or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for as long as the law requires.

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at pat@patchapman.co.uk. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification. All comments, queries and requests relating to our use of your information are welcomed.

10. Returns policy

10.1 We endeavour to ensure that the information on this website is correct, but we do not warrant its accuracy or completeness. We may make changes to this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.

10.2 The material on this website is provided without any condition, warranty or other term of any kind. To the maximum extent permitted by law we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.

11. Liability

11.1 We or any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this Website.

11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence as defined by the Unfair Contract Terms Act 1977; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

11.3 If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you are responsible for all costs thereof.

11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.

12. Governing Law and Jurisdiction

12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

12.2 It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

13. Miscellaneous

13.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

13.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

14. Registration

14.1 To register with us you must be over eighteen years of age.

14.2 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

14.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

14.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

 

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